Privacy policy

Last updated: October 31, 2026

Marafine Jewelry ("Marafine Jewelry," "we," "us") operates marafinejewelry.com. This policy explains what personal information we collect, how we use it and the choices you have.

Information we collect

Information you give us: name, email address, shipping and billing address, phone number, order details, and messages you send us.
Payment information: payments are processed by Shopify Payments and our other payment providers. We do not store full card numbers.
Information collected automatically: device and browser type, IP address, pages viewed, and how you interact with our site, collected through cookies and similar technologies.

How we use your information

To process, ship and deliver your orders and handle returns
To answer your questions and provide customer support
To send order updates and, if you opt in, marketing emails or text messages
To prevent fraud and keep our store secure
To understand how our site is used and improve it
To comply with legal obligations

Who we share it with

We share personal information only with service providers that help us run our store, such as Shopify (our e-commerce platform), payment processors, shipping carriers and customs brokers. We may also share information when required by law. We do not sell your personal information.

Cookies and advertising

We use cookies to keep your cart working, remember your preferences, measure site traffic and, with your consent where required, show relevant ads. You can manage cookies in your browser settings and through the cookie banner on our site.

Marketing messages

You can unsubscribe from marketing emails at any time using the link in each email, and opt out of text messages by replying STOP. Order and shipping messages will still be sent.

Where your information is stored

Our business is based in Canada, and our service providers may store and process information in Canada, the United States and other countries.

How long we keep it

We keep order information for as long as needed to fulfill orders and meet tax and accounting requirements, and other information only as long as needed for the purposes above.

Your rights

Depending on where you live, you may have the right to access, correct or delete your personal information, to know how it is used, and to opt out of targeted advertising. To make a request, email [info@marafinejewelry.com]. We will verify your identity before responding and will not discriminate against you for exercising your rights.